About TellMabel
TellMabel is a subscription SMS memory and reminder assistant operated by Soft Sync Solutions LLC. Customers use TellMabel by texting notes, questions, and reminder requests. TellMabel stores customer-provided notes, replies to customer questions, and sends reminders the customer schedules — by text, and, for customers who turn on reminder calls, by an optional automated phone call.
- Legal business name: Soft Sync Solutions LLC
- Service name: TellMabel
- Business type: Software / SMS subscription service
- Business phone: (512) 593-8710
- Support email: support@tellmabel.com
- Business mailing address: 254 Chapman Rd, Ste 208 #14800, Newark, DE 19702
SMS consent
Customers consent to receive SMS messages by entering their mobile number, verifying it with a 6-digit code, subscribing, and then checking the SMS consent checkbox on the welcome screen; no service messages are sent until that box is checked. TellMabel sends service-related SMS messages only, including verification codes, replies to customer texts, saved-note recall responses, scheduled reminders, account messages, and support responses.
Reminder calls (voice)
Reminder calls are placed only at a customer's request. Before any call is placed, the customer provides separate consent — its own checkbox, collected during account setup and recorded independently of SMS consent — authorizing automated reminder calls made with an automated dialing system and a prerecorded or AI-generated voice. A call happens only when the customer asks, by text, for a specific reminder to be delivered as a call; customers never call TellMabel to set anything up. Calls are placed only between 8am and 9pm in the time zone on the customer's account. A customer can withdraw call consent at any time by pressing 2 during a call, replying STOP, turning calls off in their account, or contacting support.